Pros
The job is exactly how the owner, Michael, described it. You get out of it what you put in. The flexibility and autonomy is great. No one is breathing down your neck checking in on you, you essentially set your own schedule. If you are highly self-motivated and enjoy helping people in a consulting/customer service sales environment, and value flexibility, you will love this job. The team and culture is great, and the upper management is always open to input and feedback from the team for continual improvements, a very team player attitude and culture with full transparency throughout. The compensation is solid. You can choose to work more hours and make more money or find the right balance for your lifestyle and still do well. Be accountable, honest and professional with customers and make sure you are fine to deal with tough situations in a professional manner when an issue arises with a car shipment and upset customers and you will enjoy this role and do well.
Cons
I wouldn't say there are specific cons to the company or job. Like any job, you have to be able to handle stressful moments and angry customers when an issue comes up with a car shipment on occasion. The job is not a good fit for everyone, but for the right personality and job-seeking interest, it is an incredible job.