Rotten from the top down. - Casual Sales Assistant Shaver Shop Employee Review

1.0
Jun 3, 2021
Recommend
CEO approval
Business outlook

Pros

Decent pay for casual work.

Cons

- Staff discount does not apply until after you have worked there for months. - Poor communication between casual staff and upper mannagement. - Overly corporate company culture, I did not feel as though I was myself when interacting with customers or other employees. - Little to no product training, expected to do research on all the products at home like it's homework. - Extreme passive aggression, especially when you do not meet sales targets. - Imbalance of responsibility: Was once scolded for processing a transaction in two parts (i.e. one item in one transaction and the other in a different one) even though the customer did not request to purchase the second item until AFTER payment for the first was complete. - Zero consideration for mental health of staff, when requesting a mental health break for a few days after a loss in my personal life, my shifts for the next MONTH were cut, even though the request was for half a week. - Gaslighting, manager would consistently lie about the contents of the contract of employment. Example: On a 6 hour shift I took a break for 30 minutes as it said in the contract that shifts 5 hours or longer are entitled to a 30 minute break, I was then scolded because apparently my break was only meant to be 15 minutes. - You are expected to show up at least 10 minutes earlier than the time on your roster, I was treated with more passive aggression for having the nerve to arrive 5 minutes EARLY for work, not early enough. - Zero acknowledgement/humility from management, when handing in resignation to the HR representitive I was not sent any kind of correspondence, not even a pre-written corporate response, just nothing. Make no bones about it, if I could give zero stars I would. I have never felt less valued as a human being, let alone an employee.

Explore other reviews about Shaver Shop

5.0
Jan 28, 2026
Recommend
CEO approval
Business outlook

Pros

- Friendly and supportive team environment - Good training provided, even for new staff - Management is approachable and helpful - Flexible shifts that work well around other commitments - Staff discounts on products - Fast-paced work that keeps shifts interesting

Cons

- Can get busy and pressured during sales periods - Sales targets can feel challenging at times - Standing for long periods during shifts - Weekend and late trading hours are often required

5.0
Jan 16, 2026
Recommend
CEO approval
Business outlook

Pros

I really love the positive and supportive workplace culture. The team is amazing friendly and always willing to support one another, which makes the job more enjoyable. Management provides great training and guidance, There is always strong focus on delivering quality customer service and working with reliable, well-known products. Would highly recommend.

Cons

Only challenges involves balancing customer service and attaining kpis, but is something i enjoy.

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