ok - Customer Service Shared Imaging Employee Review

2.0
Sep 18, 2020
Recommend
CEO approval
Business outlook

Pros

it is close to home

Cons

lack of and poor communication

avatar
Shared Imaging Response
5y
Thank you for leaving a review on our Glassdoor page; however, after checking with our Call Center Manager and VP of Human Resources, our records do not show anyone has quit, been terminated or laid off from our Customer Service department in over a year. Additionally, at Shared Imaging, we pride ourselves on our commitment to creating a culture of open communication. We prove this through annual employee surveys, annual reviews with mid-year check-ins, quarterly town hall meetings, one-on-one meetings between management and their direct reports and employee exit interviews. Lastly, our CEO consistently communicates to our entire organization that he has an open-door policy for all of the employees at Shared Imaging. He welcomes and encourages any/all feedback. We strongly believe you have inadvertently left a review on the wrong company page. We wish you well in your future endeavors.

Explore other reviews about Shared Imaging

5.0
Feb 9, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Supportive leadership Extra communicative executive teams Tons of recognition opportunities Culture felt throughout organization

Cons

I’ve met no major cons at this time. One would be it’s a growing company so there can be some growing pains but the team is dedicated to fill these gaps.

4.0
Jul 16, 2025
Recommend
CEO approval
Business outlook

Pros

Plus if: you like being busy. you like autonomy. On mobile units away from administration, it's nice just to be able to show up and do your work and go home. I like the fact that I could complete my job without HR or aggressive management hindering my progress to which I could focus on keeping the customer happy. They are spread across the country, and individual impressions can very.

Cons

Online training can be repetitive, same training spread over multiple platforms, and overlapping. The llamas DEI training is long and tedious, and disrespectful as if we're children and don't know basic courtesies. It's more of a 3 hour ideological propaganda session with subliminal messaging that the white man is bad.

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