Good Remote Job - Certified ROI Specialist Sharecare Employee Review

3.0
Oct 23, 2024
Recommend
CEO approval
Business outlook

Pros

My manager was Flexible but not all managers are like that! I liked getting to pick the hours I worked but that was only for the first 3 years. The last two years I worked there they started even coming down on my manager to get more strict to work 8am-4pm. My manager some how pulled it off to where I could work 6am-2pm but I had to be available to at least answer the phone until 4pm if any problems arises.....I was fine for that.

Cons

They went live on the stock market and the company got insanely strict with EVERYTHING. All the perks for the low paying job went out the window. My manager is the only reason I stayed as long because she knew picking our hours and her relaxed ways are what made us stay. We were a great team to. We always went above and beyond during audit season and got our numbers every month. The company just got way to corporate.

Explore other reviews about Sharecare

5.0
Jun 7, 2026
Recommend
CEO approval
Business outlook

Pros

Lots of guidance and flexibility

Cons

Little opportunity for growth after internship

1.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Great team and benefits enable personal growth

Cons

The foundation model for their business is flawed, giving members points for being healthy is great, but often times having members take advantage of the remote aspect of the role, being rude and not following company requirements. Sharecare doesn't nullify or prevent this, causing coaches to be burdened with both angry carriers and requirements from the company. All while stressing about the metrics. Add in not fully explained job requirements until 6 months, where you are handling up to 80 calls in a day. With managers that do little to help mental and day you just need to be better.

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