Great start for HIM - Release of Information Specialist Sharecare Employee Review

4.0
May 16, 2023
Recommend
CEO approval
Business outlook

Pros

I was hired with no previous experience in HIM. I had a great supervisor and supportive team. They gave 120hrs of PTO for the year, all of it at once and available as of January 1st. We just had to be careful how we used it so that it would see us through the year.

Cons

The team I worked with was based in another state and the training was adequate, but there was so much to learn that there were always questions when coming across a new situation. This particular team wasn't always very receptive to questions and it became an issue, so I had to leave. If I can't ask questions, I can't work there. I wanted off that team rather than to leave the company, but apparently they couldn't accommodate such a request. I left after 6 months. To be fair, once the director of that unit was aware of the situation she personally reached out to me and we had a great conversation, but it was too little too late. I was given the impression that they were making some positive changes in the training process after I left.

Explore other reviews about Sharecare

5.0
Jun 7, 2026
Recommend
CEO approval
Business outlook

Pros

Lots of guidance and flexibility

Cons

Little opportunity for growth after internship

1.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Great team and benefits enable personal growth

Cons

The foundation model for their business is flawed, giving members points for being healthy is great, but often times having members take advantage of the remote aspect of the role, being rude and not following company requirements. Sharecare doesn't nullify or prevent this, causing coaches to be burdened with both angry carriers and requirements from the company. All while stressing about the metrics. Add in not fully explained job requirements until 6 months, where you are handling up to 80 calls in a day. With managers that do little to help mental and day you just need to be better.

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