Like it - Remote Health Coach Sharecare Employee Review

4.0
Sep 22, 2021
Recommend
CEO approval
Business outlook

Pros

Great to WFH in pandemic, they take health seriously. Pre-pandemic, the work culture was so fun! It was great to be around my colleagues and the events especially around holiday time made work so fun! I used to feel so appreciated too.

Cons

Leadership is really terrible at sharing information, so frontline colleagues are almost always left in the dark. We don't know why things are important and why the metrics are so strict, so it's hard to have perspective. Turnover is so high because we don't feel valued (especially now that we work remote), there aren't any incentives to continue doing a good job anymore. Someone should figure out how to keep us engaged & make us feel appreciated, otherwise high turnover will continue to be an issue.

Explore other reviews about Sharecare

5.0
Jun 7, 2026
Recommend
CEO approval
Business outlook

Pros

Lots of guidance and flexibility

Cons

Little opportunity for growth after internship

1.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Great team and benefits enable personal growth

Cons

The foundation model for their business is flawed, giving members points for being healthy is great, but often times having members take advantage of the remote aspect of the role, being rude and not following company requirements. Sharecare doesn't nullify or prevent this, causing coaches to be burdened with both angry carriers and requirements from the company. All while stressing about the metrics. Add in not fully explained job requirements until 6 months, where you are handling up to 80 calls in a day. With managers that do little to help mental and day you just need to be better.

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