Recommend - Customer Service Representative Sharecare Employee Review

5.0
May 6, 2021
Recommend
CEO approval
Business outlook

Pros

- top notch managers - friendly teams - competitive salary - full benefits - healthy work/life balance - excellent medical care

Cons

- limited upward mobility - heavy workload

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Sharecare Response
5y
Thank you for the review- and we’re so glad to hear you experienced our “top-notch” managers and enjoyed the benefits offered. We wish you the best!

Explore other reviews about Sharecare

5.0
Jun 7, 2026
Recommend
CEO approval
Business outlook

Pros

Lots of guidance and flexibility

Cons

Little opportunity for growth after internship

1.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

Great team and benefits enable personal growth

Cons

The foundation model for their business is flawed, giving members points for being healthy is great, but often times having members take advantage of the remote aspect of the role, being rude and not following company requirements. Sharecare doesn't nullify or prevent this, causing coaches to be burdened with both angry carriers and requirements from the company. All while stressing about the metrics. Add in not fully explained job requirements until 6 months, where you are handling up to 80 calls in a day. With managers that do little to help mental and day you just need to be better.

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