Lack of direction, poor management, non-inclusive, no growth opportunities, no company culture
Sharecare Response
6y
We appreciate hearing your perspective, and are glad you're enjoying the flexibility that many of our team members also enjoy. Regarding your concerns, we do hope you're passing those along to your leader, and figuring out a way to get involved so that you can make an impact. While we are working hard as an employer on creating and maintaining a positive work environment, we also look to our colleagues to help drive that change.
The foundation model for their business is flawed, giving members points for being healthy is great, but often times having members take advantage of the remote aspect of the role, being rude and not following company requirements. Sharecare doesn't nullify or prevent this, causing coaches to be burdened with both angry carriers and requirements from the company. All while stressing about the metrics. Add in not fully explained job requirements until 6 months, where you are handling up to 80 calls in a day. With managers that do little to help mental and day you just need to be better.