Medical records - Anonymous employee Sharecare Employee Review

3.0
Dec 13, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It is a comfortable job

Cons

We need better pay and opportunity to grow

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Sharecare Response
8y
Thank you for taking the time to submit a review, and thanks for 3 years of dedication! Our hope is that your use of the word “comfortable” means that you’re content with your job and satisfied overall. Truthfully, we’d love for our colleagues to be more than comfortable – we want them to be challenged professionally, too – and it sounds like you’d like the same thing. We’d encourage you to partner with your leader, and even consider identifying a mentor to help you determine the next best steps in your career. As always, questions around benefits or compensation should be directed to your leader or Human Resources. Thanks again for your hard work.

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Great team and benefits enable personal growth

Cons

The foundation model for their business is flawed, giving members points for being healthy is great, but often times having members take advantage of the remote aspect of the role, being rude and not following company requirements. Sharecare doesn't nullify or prevent this, causing coaches to be burdened with both angry carriers and requirements from the company. All while stressing about the metrics. Add in not fully explained job requirements until 6 months, where you are handling up to 80 calls in a day. With managers that do little to help mental and day you just need to be better.

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