OK - Front Desk Agent Shade Hotel Employee Review

Hotel discounts, clean property, meal discounts.

My experience was only positive.

It's a couple of blocks from the beach.

- Disrespectful employees and management. - Unapologetic servers/employees, especially to customers. (We lost a regular patron, because we wronged him by demonizing him and not giving that person the proper attention that person deserved.) - Absent staff and management at the floor. On the restaurant side, the servers are nowhere to be found in the restaurant floor because they're hiding. Management behaves obliviously to their surroundings. Especially the female manager who just stands there looking and doing nothing when patrons at the restaurant need to be serviced. - Racially motivated employees. If the customers have lighter skin, they go and service them promptly, believing they will get bigger tips from them and expecting lower tips from people of color. Even the people of color who are employees are racially motivated to give first priority to those with lighter skin over those of people of color to get better ti - They try to promote a certain "desirable" demographic that happens to be of a lighter skin. Notice the promotional photos on social media.