OK pay and benefits, but a bad work environment - Anonymous employee Setpoint Systems Employee Review

2.0
Jun 7, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good learning experience in the beginning and some of my peers were very friendly. Compensation was fair and benefits were good.

Cons

Ownership/management can be critical of their employees until the point it is no longer professional but personal. Insane amount of turnover. Management churns and burns new hires to the point that some of the most veteran employees had been there less than 2 years. No flexibility. Management claims they want to "empower" their employees, yet every process is rigidly controlled to the point that it hindered any real progress. Management is inconsiderate of their employees' time. Set up a meeting or a review with management? Better plan on them being at least 20-60 minutes late. Employees were instructed to lie to customers.

Explore other reviews about Setpoint Systems

5.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Collaborative environment that values educating team members to best serve client's needs. Huge growth potential, with an added bonus of being insulated from recessions since we all need HVAC controls! Appreciate the consistency of work and security it brings. The employer contributions on medical insurance are higher than anywhere I have seen!

Cons

The management team is facilitating lots of changes in policy and procedure to set up scaling, This has led to some chaotic days when comparing to the set way of doing things.

2.0
May 17, 2026
Recommend
CEO approval
Business outlook

Pros

They actually paid on schedule, which is apparently not guaranteed everywhere.

Cons

- Culture is split between long term insiders and newer employees - A tight group controls decisions and takes the best projects - Social exclusion is common and newcomers are left on the outside - Meetings feel divided between influential members and passive attendees - Little to no real path for integration into the core group - Exclusion is open and obvious rather than subtle - Persistent lack of inclusion becomes draining over time - Many employees feel they do not belong regardless of effort

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