Great Learning Experience - Unrealistic Expectations - Senior Sales Enablement Manager ServiceTitan Employee Review

3.0
Jan 31, 2025
Recommend
CEO approval
Business outlook

Pros

For the most part, I enjoyed the company culture and my teammates. Great bootcamp for those new to Sales Enablement My first 2 years were a joy, and learned a ton. Loved the Enablement offsites to meet the team.

Cons

Was there for 3.5 years, the entire time Enablement sentiment survey showed big burn out problem for the team. Never saw any indication that this was being addressed. It got worse. Performance based on metrics that had never been achieved, becoming demoralizing. Not afraid to keep overloading you with projects with little grace for slippage.

Explore other reviews about ServiceTitan

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

great product, demos are put up for you.

Cons

quota is a little unreasonable. pipeline can be garbage.

1.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are solid, including stock options and unlimited PTO, though I didn't feel especially encouraged to actually use the time off. The C-suite has a clear vision for where the company is headed. Peers are genuinely good to work with, and there's a shared sense that people want to do well and want each other to succeed. It's a growing company, so the stock could carry real value over the long run if that growth holds.

Cons

Leadership at the department level was my main concern. In my experience, the management style made it hard to raise concerns or disagree without it affecting how you were viewed on the team. Direction was often unclear and expectations shifted, which made it difficult to know what success looked like. Over my time here I saw a lot of capable people leave, some by choice and some not, and the turnover lined up with those leadership gaps.

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