Nothing short of extraordinary - Anonymous employee ServiceTitan Employee Review

5.0
Oct 7, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Growth opportunities, talented yet fun coworkers, free lunches, passionate and compassionate leaders.

Cons

Unclear career path since we were a smaller company back then. Now that it's more established, there are clearer career objectives and paths.

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ServiceTitan Response
8y
Thank you for your feedback! Regarding career paths, we are actually working on them as we speak for Q2 and Q3. We have developed a backend infrastructure and can't wait to roll them out in coming months.

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5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

great product, demos are put up for you.

Cons

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1.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are solid, including stock options and unlimited PTO, though I didn't feel especially encouraged to actually use the time off. The C-suite has a clear vision for where the company is headed. Peers are genuinely good to work with, and there's a shared sense that people want to do well and want each other to succeed. It's a growing company, so the stock could carry real value over the long run if that growth holds.

Cons

Leadership at the department level was my main concern. In my experience, the management style made it hard to raise concerns or disagree without it affecting how you were viewed on the team. Direction was often unclear and expectations shifted, which made it difficult to know what success looked like. Over my time here I saw a lot of capable people leave, some by choice and some not, and the turnover lined up with those leadership gaps.

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