Post-IPO Blues - Marketing ServiceTitan Employee Review

1.0
Dec 7, 2025
Recommend
CEO approval
Business outlook

Pros

Remote work opportunity and good benefits

Cons

Where to start…prior to going public ServiceTitan felt different. It was all about the employees and clients. Now it’s all about the dollars and cents post-IPO and the crazy turnover is no surprise, nor are the continued stream of negative reviews…it’s truly a different company today than it was a year ago.

Explore other reviews about ServiceTitan

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

great product, demos are put up for you.

Cons

quota is a little unreasonable. pipeline can be garbage.

1.0
Jun 13, 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are solid, including stock options and unlimited PTO, though I didn't feel especially encouraged to actually use the time off. The C-suite has a clear vision for where the company is headed. Peers are genuinely good to work with, and there's a shared sense that people want to do well and want each other to succeed. It's a growing company, so the stock could carry real value over the long run if that growth holds.

Cons

Leadership at the department level was my main concern. In my experience, the management style made it hard to raise concerns or disagree without it affecting how you were viewed on the team. Direction was often unclear and expectations shifted, which made it difficult to know what success looked like. Over my time here I saw a lot of capable people leave, some by choice and some not, and the turnover lined up with those leadership gaps.

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