Don’t fall for it - Counselor ServiceNet Employee Review

1.0
Jul 22, 2020
Recommend
CEO approval
Business outlook

Pros

Consumers desperately need help and service

Cons

It very well may not be within your influence or decision making capacity...but I have to say your compensation for front line workers is shameful. ServiceNet administrators should feel ashamed receiving high compensation for the lackluster administrative support they provide. ServiceNet is a horrible company to work for when you’re beginning your career in the human service field.

Explore other reviews about ServiceNet

5.0
Nov 7, 2025
Recommend
CEO approval
Business outlook

Pros

Benefits and work life balance

Cons

Low pay for chaotic environment

1.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

* Meaningful, hands-on work with individuals * Strong, supportive coworkers at the direct-care level * Opportunities to build real relationships and make an impact

Cons

* Upper management makes decisions that negatively impact staff safety and quality of care * Little to no staff appreciation (no bonuses, recognition, or acknowledgment) * Culture where staff feel replaceable and undervalued * Lack of professionalism—management speaks negatively about staff * HR is extremely unresponsive and difficult to reach * Limited opportunities for growth * Ongoing issues with communication, structure, and accountability

See reviews by: Helpful|Rating|Date|All