A Very Broken Organization, Senior Leadership needs to be completely replaced - Anonymous employee ServiceNet Employee Review

2.0
Oct 20, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They do amazing work. Their direct care staff works incredibly hard to take care of our clients. The only silver lining here (if you can put up with the dysfunction) is they have an unbeatable benefits package. Probably the best benefits package in the Valley.

Cons

Senior leadership is overpaid and out of touch, they refuse to see the real problems within the organization. We need leaders who are educated in business and have not been with the organization for 30+ years. We need fresh blood, to breath life into this dying organization.

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5.0
Nov 7, 2025
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Pros

Benefits and work life balance

Cons

Low pay for chaotic environment

1.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

* Meaningful, hands-on work with individuals * Strong, supportive coworkers at the direct-care level * Opportunities to build real relationships and make an impact

Cons

* Upper management makes decisions that negatively impact staff safety and quality of care * Little to no staff appreciation (no bonuses, recognition, or acknowledgment) * Culture where staff feel replaceable and undervalued * Lack of professionalism—management speaks negatively about staff * HR is extremely unresponsive and difficult to reach * Limited opportunities for growth * Ongoing issues with communication, structure, and accountability

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