Moderate at best - Customer Service Representative (CSR) Service Partners Employee Review

2.0
Feb 5, 2022
Recommend
CEO approval
Business outlook

Pros

Decent sales staff that were fun to work with but honestly spend most of their time bashing the entire company and mostly the C-Suite team

Cons

Low pay, no interest in in-house advancement, no proof of future goals or working towards adjusting to the times, marketing is garbage, and their entire customer service team really just make stuff up and hope for the best

Explore other reviews about Service Partners

5.0
Jul 22, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible, every person really matters.

Cons

It is a great place to work.

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Service Partners Response
1y
You said it best - "every person really matters". Thank you for the input and for sharing your experience. We appreciate you helping make Service Partners a great place to work!
1.0
Oct 16, 2025
Recommend
CEO approval
Business outlook

Pros

Some customers are cool but most prefer to not work with service partners

Cons

Super corporate. They promise weeks of training but they don't train you in anything you need to know. You compete with other top build companies internally and not allowed to sell against them (ADO, Silverman, DI). You can't control your customers getting good service because of the corporate blocks. No sense of urgency. Emails, texts and calls go unanswered by almost everyone. Branches always run out of material needed for sales. Gutters are impossible to get yet. Everyone is micro managed

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