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      Service NSW

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      Service NSW reviews

      Good Entry Level Public Service Role - Customer Service Representative Service NSW Employee Review

      4.0
      Aug 12, 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Clear expectations, management is progressive, flexible working arrangements available.

      Cons

      Work can be mundane and repetitive. Inbound call contact centre operator not really the most fulfilling job in the world, but just the nature of the work.

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      4.0
      May 4, 2026
      Senior software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Fantastic work life balance, interesting projects, flexible working arrangements (compressed hours, flex, mostly remote), good culture, friendly staff, some very smart and talented people

      Cons

      Pay lower than private sector, no benefits or bonuses

      5.0
      Mar 25, 2026
      Project coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible work from home Talented team Interesting projects

      Cons

      Tough deadlines requiring alot of extra hours

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