Great flexibility - Customer Service Representative Service NSW Employee Review

4.0
Sep 13, 2024
Recommend
CEO approval
Business outlook

Pros

Flexible roster, easy to balance with family, shift loading for evenings and weekends

Cons

Can sometimes feel like a number

Explore other reviews about Service NSW

4.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic work life balance, interesting projects, flexible working arrangements (compressed hours, flex, mostly remote), good culture, friendly staff, some very smart and talented people

Cons

Pay lower than private sector, no benefits or bonuses

5.0
Mar 25, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work from home Talented team Interesting projects

Cons

Tough deadlines requiring alot of extra hours

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