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      Service NSW

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      Service NSW reviews

      Efficient Government Job - Customer Service Representative (CSR) Service NSW Employee Review

      4.0
      May 1, 2024
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, overtime available, training, professional

      Cons

      Have to work weekends, when you start in the Service Centre it takes time and is difficult to progress your career outside of Service Centre roles within the department.

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      4.0
      May 4, 2026
      Senior software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Fantastic work life balance, interesting projects, flexible working arrangements (compressed hours, flex, mostly remote), good culture, friendly staff, some very smart and talented people

      Cons

      Pay lower than private sector, no benefits or bonuses

      5.0
      Mar 25, 2026
      Project coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible work from home Talented team Interesting projects

      Cons

      Tough deadlines requiring alot of extra hours

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