Reduced To A Number - Anonymous employee Service Express Employee Review

1.0
Aug 28, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Have developed long lasting relationships with some fantastic minds.

Cons

Sales leadership is empty talk and inflated egos. Quotas are missed, reps are leaving, and nothing changes. They are trying to rule by fear and devalue people — leadership is the core problem. They need to take a hard look in the mirror when 77% of your sales org. is missing quota. Great talent is walking out the door week by week and it's unfortunate that some of the people who are in a high-level leadership roles, Have never sold a dime for this business but believe they understand the process and how things should work because they were successful within a completely different space. It's not apples to apples and the toughest part is, leadership does not want to listen to the folks that have been here, again trying to devalue us into just a number and if you aren't 100+% to your goal then you are nothing.

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

3.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

2
See reviews by: Helpful|Rating|Date|All