Great People - One Bad Manager - Hardware Solutions Engineer Service Express Employee Review

2.0
Apr 11, 2025
Recommend
CEO approval
Business outlook

Pros

Most people working there are amazing and great people to work alongside! They truly make it a fun environment most of the time. HR is quite friendly and helpful (but don't forget they are not there to protect you though, only the company)

Cons

Management is horrible (although, not all of them), rarely available, and as it would turn out, willing to lie to get you fired. Have been sworn and yelled at during meetings with a boss. Responding to questions is considered "combative" and "helping" you consists of swearing and unhelpful advice. Oh and don't say you don't understand, because the same answer will just be repeated.

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

3.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

2
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