Good Company Culture - Field Service Engineer Service Express Employee Review

4.0
Jul 11, 2024
Recommend
CEO approval
Business outlook

Pros

They do employee Surveys, pay descent salaries and encourage a good culture. Executive is very receptive to change and open about the business at quarterly meetings.

Cons

May not get the best recognition as a good employee if not in a big city or at corporate office.

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Service Express Response
1y
Thank you for your feedback! We're glad you appreciate our employee surveys and transparency during quarterly meetings. We hear you regarding employee recognition outside big cities or corporate offices. We want our team members to receive the appreciation and recognition they deserve, regardless of location. We know this is a gap and are focused on improving our employee appreciation methods. We're always open to suggestions and ideas! We appreciate your input - thank you for sharing your perspective with us!

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

3.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

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