I’m Lucky to be a Part of this Team! - Senior Sales Development Representative (SDR) Service Express Employee Review

5.0
Feb 21, 2024
Recommend
CEO approval
Business outlook

Pros

Happy workplace Days fly by Reliable Leaders Work/life balance Compensation Personal and professional growth Opportunity to advance Company is growing SUPPORT! My voice is heard and my opinion matters. I’m free to be myself. I don’t feel the need to hide my life away because I’m comfortable with my team and my leaders. Hard work and good work ethic are noticed and WILL get you somewhere. Our CEO speaks to me every time he sees me. My manager will drop everything on her plate if I need help with something. The company regularly evaluates itself and changes for progress. It never feels stagnant.

Cons

The job can be difficult because you’re making cold calls so you have to be able to handle that grind. Lack of racial diversity. Especially in upper management. Women are underrepresented in my department however they are over represented in others. There, I see balance although not as much in leadership.

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

3.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

2
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