Good for entry level. Difficult learning curve. Good Support. - Sales Development Representative Service Express Employee Review

3.0
Dec 6, 2023
Recommend
CEO approval
Business outlook

Pros

The leaders provide a lot of tools to help you achieve quota. You have support if you reach out, but if you don't take steps to get support, you're on your own (which I believe to be healthy in some ways). Good base pay. Good benefits. If you have a slower month, they give grace, and really work with you to figure out a solution.

Cons

The commission structure penalizes slower months too heavily, which negates the benefit gained from a better month. Lowest on the totem pole in terms of pay, and benefits relating to in office add ons (i.e. catered lunch, work from home). Cold calling is pretty difficult in general.

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

3.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

2
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