We're losing er - Yes this is a Star Wars Reference - Sales Service Express Employee Review

3.0
Oct 23, 2023
Recommend
CEO approval
Business outlook

Pros

Great people, I have met life long friends and made life long connections with people at SE. I have also learned a lot about sales, inter-departmental communication, project management, and the industry in general. Each job at the company has its needed tasks, but there is much room for flexibility, growth, and promotion. If you are a hard worker in sales, there is real potential to make good money in an industry that will always be needed.

Cons

We are growing fast, and since the pandemic the emphasis on healthy organic growth has become toxic. Turnover has become a real issue, and holding onto talented individuals has been tough. The BHAG of 500M by 2025 no longer seems like a goal but rather a necessity. There are not many individual contributors I have spoken to that feel valued in their role rather than a number/a means to an end. Forcing people to come back to the office for the sake of 'collaboration' has made a lot of people angry. Especially the ones that have invested in home offices and thrive working at home rather than a distracted office. Benefits are nothing to ride home about.

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

3.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

2
See reviews by: Helpful|Rating|Date|All