A work environment that feels like family - Field Service Engineer Service Express Employee Review

5.0
Apr 7, 2015
Recommend
CEO approval
Business outlook

Pros

Employee oriented - this company revolves around it's employees and helping them meet and exceed their goals. Salary is competitive, at least in my experience and position. Time off is never a problem, and you are encouraged to treat the business as if it were your own - you are allowed to make on-the-fly decisions.

Cons

Depending on your position, travel is extensive as well as training. You are required to use your own vehicle for service, although mileage is reimbursed. A company car would be a plus.

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

3.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

2
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