Not everything it seems to be!!! Look at all the aug 24 reviews. They told people to make those. - Sales Development Representative Service Express Employee Review

1.0
Oct 13, 2020
Recommend
CEO approval
Business outlook

Pros

Easy money, large young team, have the chance for half day fridays.

Cons

The job is absolutely ridiculous. I think they should be audited for telemarketing rules they break everyday. If you don’t like sitting on an auto dialer or making 500+ outbound touches a day then stay away! They will have you on an auto dialer for 2 hours of the day and you could call through 300 people. As soon as someone answers get ready to talk. There is no strategy and they continue to give out gimmicks so customers will say yes to meetings. Avg turnover rate for position is 1 year.

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Service Express Response
5y
Thank you for taking the time to leave your review. We are sorry to hear that the Sales Development position was not a fit for you. It is a crucial role in our company helping to connect us to prospective customers that would benefit from working with us. Our focus for all of our employees is to help them learn and grow their career at Service Express, while supporting their personal, professional and financial goals. As a feedback-rich environment, we often ask our employees and candidates in our interview process to leave authentic reviews letting us know their thoughts. This helps us continue to evolve our culture, processes and the organization. We appreciate you taking the time to share your comments.

Explore other reviews about Service Express

5.0
Apr 9, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work, great culture, reasonable pay.

Cons

Getting acquired by their competitor

3.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

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