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      Service Express

      Engaged employer

      Service Express reviews

      Great culture, great people - Senior Account Executive Service Express Employee Review

      4.0
      Dec 1, 2025
      Senior account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Team and growth mentality genuinely seems to be the focus of leadership on top of hitting your number (sales). Everyone is willing to help you succeed and wants the best for you professionally and personally. There's opportunity to make tons of money if you work hard (& if the timing is right)

      Cons

      Growing pains. The org had to go through a lot of changes and shift to an outbound go to market strategy and refine the customer experience process. The SDR org needs help and needs to figure out how to keep morale high. Need to improve the relationship with VARs. They don't respect the partnership and don't prioritize working with Service Express. The product/service is incredible, but the right product/service at the wrong time means you cannot win business, this will reduce your TAM if you don't replace those accounts

      avatar
      Service Express Response
      6mo
      We’re so happy to hear that your experience at Service Express has been a positive one! Thank you for your feedback and for being part of our people-powered team. Our goal is to create a workplace where everyone feels valued, supported, and part of something meaningful—it’s encouraging to know that’s been your experience. If you have any additional feedback or ideas to enhance our culture, please contact our HR team at HR@serviceexpress.com. Thank you for your commitment to Service Express!

      Explore other reviews about Service Express

      5.0
      May 1, 2026
      Senior account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company, benefits and overall culture.

      Cons

      Company was acquired by Park Place Technologies and laid off most of our sales team.

      3.0
      May 21, 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

      Cons

      Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

      2
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