Crisis management and fake PR - Account Executive Service Express Employee Review

1.0
Oct 22, 2025
Recommend
CEO approval
Business outlook

Pros

Flywheel with purpose, meaning and values People who care about their work and others

Cons

Recent buzz word filled marketing post on joining sales here shows a very different environment to the reality where it is not people powered unless its favorite people powered. Failure isn’t celebrated like the vice president says in the video. You’re labelled a camper or quitter and dismissed into a number. Dont believe the shiny veneer, understand why sales reps and others have left and why you shouldnt join a sinking company and decayed sales team

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Service Express Response
6mo
Thank you for leaving a review. It’s vital to us that every team member feels supported and valued, and we’re extremely disappointed to hear that hasn't been your experience. If you’re open to it, we encourage you to contact our HR team at HR@serviceexpress.com to connect with one of our HR Business Partners.

Explore other reviews about Service Express

5.0
Apr 9, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work, great culture, reasonable pay.

Cons

Getting acquired by their competitor

3.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

2
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