Run away from sales - Senior Account Manager Service Express Employee Review

1.0
Oct 17, 2025
Recommend
CEO approval
Business outlook

Pros

Benefits Tools Key values Earnings potential

Cons

Toxic bully culture at sales leadership America under the disguise of “doing great things” and performative humilty which has led many to run away from the organization because of blaming, shaming and negative behaviors. Blurring personal and professional boundaries which is a pattern here.

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Service Express Response
6mo
We appreciate you taking the time to share your thoughts. We’re deeply sorry to hear that your experience doesn’t align with the positive, people-powered environment we aim to provide. We take your feedback very seriously and would value the opportunity to learn more. If you’re willing, please reach out to our HR team at HR@serviceexpress.com to talk with a member of our team to help address your concerns.

Explore other reviews about Service Express

5.0
May 1, 2026
Recommend
CEO approval
Business outlook

Pros

Great company, benefits and overall culture.

Cons

Company was acquired by Park Place Technologies and laid off most of our sales team.

3.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Cons

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

2
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