Horrible - Technician Service Experts Employee Review

1.0
Oct 13, 2024
Recommend
CEO approval
Business outlook

Pros

If you don’t know how to fix anything on the planet they will hire you.

Cons

Every thing. Raleigh office would not pay you while you waited for your truck to get worked on. It doesn’t matter how much you put in and grow or learn they will not give you a pay raise. Don’t you dare ask the office people how much they make because you will find out the make more than you and have never been in a attic in August and never dealt with some rich baby boomer arguing with you about prices in their 2 million dollar house. It doesn’t matter how much money you make these people, you will always be an inconvenient way for them to make money. They will make you sell people things/parts/accessories they don’t need. They will expect you screw all of your customers over and preach about ethics while never giving you a single pay raise. Good luck telling grandma her hvac won’t work because she needs to buy a new unit or the “advantage plan” or spend $400 on a part that cost $10. Have fun being at the shop 3 days a week just in case they want to have a meeting. Also you don’t have a company credit card and are expected to spend your own money to fix things unless there’s a RE Michael nearby. Have fun working until 3am and then sleeping for 30 minutes just to get a call from someone that lives 1 hour 45 minutes from you and you show up and they’re high on dugs and don’t own the house.

Explore other reviews about Service Experts

5.0
Apr 11, 2025
Recommend
CEO approval
Business outlook

Pros

Service Experts is a great company to have a carrier. Weather you are just starting in the trades or have been ongoing for years. When i started at Service Experts I quickly realized the company cared about the employee's and the customers as well. Service Experts gives the employee opportunity to grow and be promoted. The company also stands with our military men and women as we are partnered with hiring the Hero's and Military make over. Thank you Service Experts.

Cons

I do not have any cons to add.

3.0
Apr 28, 2026
Recommend
CEO approval
Business outlook

Pros

Great pay, work life-balance was do-able. PTO and benefits were acceptable.

Cons

Hybrid schedule is very strict and taking any time to work from home is not in their best interest.

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