Lies and poor pay - Residential Sales Consultant Service Experts Employee Review

1.0
Jul 22, 2023
Recommend
CEO approval
Business outlook

Pros

Good health insurance and ok 401k match through Fidelity.

Cons

Lied to me about hours I would be working a d how often I woul be on call (4 weeks/7 days a week is not something I would have agreed to). Management drags heals approving commissions. They say you get paid every Friday but they don't tell you is that every commission can take 2-3 weeks to be approved and paid out not to mention it gets denied all the time due to horrible software that doesn't communicate. They have cameras in the work vehicles and car settings that constantly go off for the dumbest things and constantly threaten to fire you if it continues to happen. We had someone fall through the ceiling and they sent their head of "safety" out to us. All he really did was lecture us and do a liability check. Very obvious he had 0 actual concern for our well being. Just a corporate schill company. Required us to sell equipment at 3-4k higher than our competitors even though we did nothing different from them. They would punish us if we discounted it to match them too. So, we lost many sales. Commission average was always around 5% and I sold the most of the highest tier equipment.

Explore other reviews about Service Experts

5.0
Apr 11, 2025
Recommend
CEO approval
Business outlook

Pros

Service Experts is a great company to have a carrier. Weather you are just starting in the trades or have been ongoing for years. When i started at Service Experts I quickly realized the company cared about the employee's and the customers as well. Service Experts gives the employee opportunity to grow and be promoted. The company also stands with our military men and women as we are partnered with hiring the Hero's and Military make over. Thank you Service Experts.

Cons

I do not have any cons to add.

3.0
Apr 28, 2026
Recommend
CEO approval
Business outlook

Pros

Great pay, work life-balance was do-able. PTO and benefits were acceptable.

Cons

Hybrid schedule is very strict and taking any time to work from home is not in their best interest.

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