Customer service specialist - Senior Customer Service Specialist Service Experts Employee Review

2.0
Aug 30, 2017
Recommend
CEO approval
Business outlook

Pros

Schedule flexibility. Inbound supervisor was friendly and laid back. Overtime always available

Cons

Constant change in rules and regulations. Didn't now if you were doing a task right or wrong. Strong favoritism shown with specific employees.

Explore other reviews about Service Experts

5.0
Apr 11, 2025
Recommend
CEO approval
Business outlook

Pros

Service Experts is a great company to have a carrier. Weather you are just starting in the trades or have been ongoing for years. When i started at Service Experts I quickly realized the company cared about the employee's and the customers as well. Service Experts gives the employee opportunity to grow and be promoted. The company also stands with our military men and women as we are partnered with hiring the Hero's and Military make over. Thank you Service Experts.

Cons

I do not have any cons to add.

3.0
Apr 28, 2026
Recommend
CEO approval
Business outlook

Pros

Great pay, work life-balance was do-able. PTO and benefits were acceptable.

Cons

Hybrid schedule is very strict and taking any time to work from home is not in their best interest.

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