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Service Care Solutions

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An excellent example of what Preston gets right - Team Leader Service Care Solutions Employee Review

5.0
Jun 24, 2025
Recommend
CEO approval
Business outlook

Pros

I have worked for SCS for nearly 9 years - I live in Preston and work in the office in the city centre the majority of the time. There are lots of naysayers about Preston, it's people and the things we can offer but the city is a welcoming place with lots of things to do. All of this is echoed by SCS and the way it treats it's employees. Prior to working here I have worked for both much larger and much smaller organisations - it is rare that your voice can be heard so much in any organisation regardless of level of seniority, but at SCS they welcome feedback, criticism, ideas and conversations. This is an excellent example of the welcoming nature that runs throughout most of Lancashire. The business has won multiple awards both nationally and locally. I enjoy working here and always feel valued. The nature of the recruitment sector means you need to be hardworking and have the ability to deal with disappointments that are out of your control - the company supports with this but the onus is on the individual to be able to cope with the demands of the role.

Cons

The company needs to continue it's improvements with internal communication, they have made big strides in this area and it is to their credit that they have listened to feedback in this area.

Explore other reviews about Service Care Solutions

5.0
Feb 16, 2026
Recommend
CEO approval
Business outlook

Pros

Very supportive and understanding of my extra needs - and have been supportive whilst I navigate recent and ongoing neurological diagnosis My line manager is great to work for. He is motivating, friendly and gives you the time and effort needed to help you make money. - could not praise him enough. HR are on hand if needed - they are also understanding of my needs

Cons

Being a strong and together team that can laugh and be loud in the sales environment we thought the company was trying to achieve can lead to unfavourable opinions of you and your team, despite strong KPI's across the board. They allow perception to skew reality in that sense.

5.0
Feb 5, 2026
Recommend
CEO approval
Business outlook

Pros

Since starting at SCS, I’ve been exposed to a wide range of opportunities and have been fully supported by management to pursue development opportunities and progress within the business. Colleagues are friendly and the office has a genuinely positive atmosphere. It says a lot that many employees have stayed with the company for years.

Cons

Recruitment can be very fast-paced, as with most sales environments. That said, effort and hard work are recognised and rewarded at all levels of the business.

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