Difficult people ruining a potentially good employer - Anonymous employee Sero Employee Review

Hey, thanks for taking some time out to share your experience of Sero with others, it’s super important to us that people get their say and we’re sorry to hear your experience wasn’t as great as it could have been. Appreciate you sharing your pros, glad the equipment provided was at a good standard and the salary was perceived as fair. In terms of the company changing directions, as a scale up we work in a fast paced, dynamic organisation where priorities will change rapidly in order to establish ourselves as a real competitor in the market that can adapt and meet requirements – we know this style of working won’t be for everyone. Being a scale up also means growth, in the last 6 months our team grew by 27% and in that same time we saw a turnover of 8% which is in line with the UK average of 16.8% turnover per year. As much as it makes us sad to see our team members need to move on for a variety of reasons, this is very much a part of growing and finding out everyone’s strengths and preferences. We look forward to the continued growth at Sero as we are about to receive our next round of funding and will take lessons learned on board for this next stage. It’s sad to hear that you think the Sero team members are no longer feeling positive about the work here, we have regular conversations, surveys and forums to check in but understand things fall through the gaps. We encourage all our team members to talk to the People Team or their managers at any point with concerns and thoughts for improvement. Thank you for sharing your insights, we will use them to form some of our next steps. Best of luck to you for the future and thanks for your time and effort whilst with us!