Great culture but stakeholders lack direction - Anonymous employee Serko Employee Review

2.0
May 3, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people and middle managers who are enthusiastic about their work and the culture.

Cons

Stakeholders doesn't even know what they are doing. Don't have any context on what our products are.

Explore other reviews about Serko

5.0
Mar 7, 2021
Recommend
CEO approval
Business outlook

Pros

Teams is phenomenal and understanding

Cons

Wish the onboarding was better

2
4.0
Nov 30, 2025
Recommend
CEO approval
Business outlook

Pros

The team members and leaders are really good and supportive

Cons

adjust product strategy suddenly and layoff new employees

1
See reviews by: Helpful|Rating|Date|All