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      Serco Group

      Engaged employer

      Serco Group reviews

      The bigger they are the worse they treat the staff - IT Service Desk Analyst Serco Group Employee Review

      2.0
      Jun 17, 2025
      It service desk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Working as a contractor for Serco for an Agency in Canary Wharf

      Cons

      Terrible company, i rarely saw the Area Manager and when i asked him about getting discounted travel on the DLR, which is also owned by Serco, i was flat refused. No career prospects or pay rises to speak of. I couldn't wait to leave.

      Explore other reviews about Serco Group

      5.0
      Apr 9, 2026
      Engineer ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Job is mainly based on how well you can work systems with computer software.

      Cons

      Things are constantly changing on the fly.

      3.0
      Jun 15, 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good culture changes with good leaders recently. Technology adoption is a priority for them.

      Cons

      Their resources are limited and you will notice it fast if you pay attention.

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