Pros
You meet some very nice people and some long friends.
Cons
IF Rupert Soames has any real pride in the company values then he needs to assess the workings and people treatment at Serco in Newcastle. Worked there for two years and it was torture. For people who are careless and selfless and clueless. Management treat you like children if you don't stand up for yourself. Management lie. Management rig quality to sack people. Roles are introduced to arrogant entitled people. Operations manipulate good people within months and destroy morale. No effort for create a positive environment. Avoid working here. Pay is awful. Payroll is ran on a single calculator. HR are useless. Words can't describe how awful this company is. It's soul destroying. The targets are fixed, the goal is pointless. Working for the National Apprenticeship Service but clients are discussed in a horrible light by higher management and when they're on site, we have to have clear desks, people's coffee flasks and medication get chucked into baskets. Bear in mind the flasks all have the words Serco on them so people have no choice but to have to drink from eachother a flasks. Empathy is awful. Overtime is paid the same rate. The desks are filthy. Management advise to clean as part of your job. No windows in the office. Over crowded canteen. Locker room is a single door and everyone has to crowd in in the morning. 5 seconds late logging in? Yep. You're late. Belittling environment. Out of date technology. Training is fantastic because there is a human delivering it. The company hire people who turn up in tracksuit bottoms for an interview and tell them they have the job on the day. I was told to lie to the client once about what I thought of the data and I stupidly went along with it. All bold claims. No major impact. It won't be long before the share price falls again, the stats are manipulated to no end. Well it's out in the open now. Bite me. The problem isn't with the government. The problem is with the monopolised companies offering government contracts to fulfill useless tasks for extreme amount of money and turning people into slaves in the process. I was a victim of this at Serco. Apply with caution.