Challenging to say the least. - Transportation Claims Manager Sentry Employee Review

2.0
Jan 22, 2025
Recommend
CEO approval
Business outlook

Pros

Decent pay and benefits. Friendly work environment.

Cons

Very little training on work load management. Work load itself unrealistic for 1 person, is the established culture set by management which is not changing no matter what the turnover. Very little job satisfaction due to the impossible case load. Little room for advancement without a degree.

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Sentry Response
1y
Thank you for sharing your feedback. I agree our work environment is friendly and supports associates with a well-rounded benefit and compensation package. Regarding your comments on workload, I understand that workloads can vary at times. As part of our management team, you help monitor and distribute that changing workload. I encourage you to speak with your director or myself to discuss options. I disagree with your comment about needing a degree. Sentry U helps support career training, meaning most of our career paths can be supported through on-the-job development and internal training. Tim Kelly – AVP – Commercial Lines Claims

Explore other reviews about Sentry

5.0
Apr 30, 2026
Recommend
CEO approval
Business outlook

Pros

work life balance is great

Cons

pay is below national average

4.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

hybrid, very good benefits, mostly good work life balance

Cons

on call sucks so bad, more flexible work from home schedule would be nice

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