Workload, workload, workload. - Claims Sentry Employee Review

2.0
Nov 14, 2015
Recommend
CEO approval
Business outlook

Pros

Good 401K match. Compensation is pretty good compared to market. Your coworkers are great. In some areas, there is more autonomy than other insurance companies to get the job done.

Cons

Training is pretty much non-existent. Workload is unmanageable. More emphasis is placed on complying with company programs/tools than with getting the right result on a claim. Company is moving towards micromanagement.

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Sentry Response
10y
Thank you for taking the time to provide feedback. We continually strive for competitive compensation and are pleased that you found the pay and benefits appropriate for the market and that your coworkers were great to work with. We’re sorry to hear that you feel sufficient training wasn’t provided and that your workload wasn’t manageable. The implementation of our associate feedback survey and staffing models will help us pinpoint areas to focus on, such as these, to better understand and meet our associates’ needs. Thanks again for providing your comments. Mark Trautschold SVP- Chief Claims Officer

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CEO approval
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Pros

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Cons

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4.0
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Recommend
CEO approval
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Pros

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Cons

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