A good place to start - Claims Sentry Employee Review

2.0
Oct 27, 2015
Recommend
CEO approval
Business outlook

Pros

They offer benefits, I get a paycheck, and the people are nice

Cons

Poor training. High turnover. High work load having people work 50 hrs/ week. lower than average pay compared to competitors.

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Sentry Response
10y
Thank you for taking the time to write this review. We take your comments seriously. Glassdoor reviews are anonymous but we would very much like to talk to you more about the issues you’re experiencing as well as your suggestions for improvements. We can make a difference for you and all of our associates but we need your help. Please take advantage of our open door policy and reach out to your manager or our Corporate Claims Training department so we can assist you in getting the tools and information you need to excel in your role. And please know how much you are helping our customers in their time of need—the work you do is critical to our success. Mark Trautschold SVP- Chief Claims Officer

Explore other reviews about Sentry

5.0
Apr 30, 2026
Recommend
CEO approval
Business outlook

Pros

work life balance is great

Cons

pay is below national average

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Sentry Response
8h
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
4.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

hybrid, very good benefits, mostly good work life balance

Cons

on call sucks so bad, more flexible work from home schedule would be nice

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Sentry Response
8h
We appreciate your feedback and review. We’re glad to hear our benefits and hybrid work model are something you enjoy. On-call work is essential to supporting our teams, and we understand the value that our Developers bring to the organization. The hybrid work model is also essential to Sentry’s culture, as it allows for balance and collaboration each week. Javier Sotelo – Senior Director of Talent
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