Good Company and Benefits - Claims Contact Center Representative Sentry Employee Review

3.0
Dec 27, 2023
Recommend
CEO approval
Business outlook

Pros

Good company and benefits, flexible schedule for part time

Cons

Back to back calls - barely a break

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Sentry Response
2y
Thank you for your review. You’ve provided a few good examples of why Sentry is a great place to work—including our comprehensive benefits package and positive culture. Call volumes can fluctuate in this role, but we have a priority that all of our employees enjoy a positive work/life balance. This does include scheduled breaks and support from other members of the team. Thanks again for your feedback. Elisha Williams – Chief Customer Service and Operations Officer

Explore other reviews about Sentry

5.0
Apr 30, 2026
Recommend
CEO approval
Business outlook

Pros

work life balance is great

Cons

pay is below national average

4.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

hybrid, very good benefits, mostly good work life balance

Cons

on call sucks so bad, more flexible work from home schedule would be nice

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