It’s ok - Senior CSR Sentry Employee Review

3.0
Jul 26, 2023
Recommend
CEO approval
Business outlook

Pros

Started out with great pay…

Cons

You get raises but not much at all… Don’t really allow you to move around to different departments for growth. Bonus are abt the same each year. Cannot take off on Friday, Saturday not Sunday! Even if you put in a request and have PTO!

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Sentry Response
2y
Thank you for your feedback. Our benefits package is quite extensive, including annual bonus opportunities. Being an employee with us, you’re in charge of your career path, development, and performance—meaning you have resources available to grow and improve in your current position or try a different role within the company. Regarding your PTO, we encourage and support associates taking time away and leveraging their PTO benefits. I encourage you to have a conversation with your manager about your situation. Elisha Williams – Chief Customer Service and Operations Officer

Explore other reviews about Sentry

5.0
Apr 30, 2026
Recommend
CEO approval
Business outlook

Pros

work life balance is great

Cons

pay is below national average

4.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

hybrid, very good benefits, mostly good work life balance

Cons

on call sucks so bad, more flexible work from home schedule would be nice

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