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      Sentry

      Engaged employer

      Sentry reviews

      Great company - Customer Service Representative (CSR) II Sentry Employee Review

      5.0
      Aug 30, 2022
      Customer service representative (csr) ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay ability to move up

      Cons

      Customer type and poor training

      avatar
      Sentry Response
      3y
      I appreciate your feedback. I’m glad you enjoyed your time at Sentry. We strive to provide a well-rounded and competitive benefits package, and believe each employee is in charge of their career here. We supply resources, support staff, and continued training to help our employees advance. Thanks again for taking the time to share this review. Elisha Williams – Chief Customer Services Ops Officer

      Explore other reviews about Sentry

      5.0
      Apr 30, 2026
      Software developer
      Recommend
      CEO approval
      Business outlook

      Pros

      work life balance is great

      Cons

      pay is below national average

      avatar
      Sentry Response
      1d
      Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
      4.0
      May 22, 2026
      Software developer
      Recommend
      CEO approval
      Business outlook

      Pros

      hybrid, very good benefits, mostly good work life balance

      Cons

      on call sucks so bad, more flexible work from home schedule would be nice

      avatar
      Sentry Response
      1d
      We appreciate your feedback and review. We’re glad to hear our benefits and hybrid work model are something you enjoy. On-call work is essential to supporting our teams, and we understand the value that our Developers bring to the organization. The hybrid work model is also essential to Sentry’s culture, as it allows for balance and collaboration each week. Javier Sotelo – Senior Director of Talent
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