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      Sentry

      Engaged employer

      Sentry reviews

      not a bad job - Customer Service Representative (CSR) Sentry Employee Review

      3.0
      Apr 30, 2022
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      good benefis, above average compensation

      Cons

      block scheduling, potentially inadequate training

      avatar
      Sentry Response
      4y
      Thank you for your feedback—I appreciate your comments. Our customer service area recently underwent a restructure to not only better serve our customers, but to help our service teams better align. Please know we’ll take your scheduling and training feedback into consideration as we continue to look for areas of improvement. Elisha Williams – Chief Customer Service Operations Officer

      Explore other reviews about Sentry

      5.0
      Apr 30, 2026
      Software developer
      Recommend
      CEO approval
      Business outlook

      Pros

      work life balance is great

      Cons

      pay is below national average

      avatar
      Sentry Response
      2d
      Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
      4.0
      May 22, 2026
      Software developer
      Recommend
      CEO approval
      Business outlook

      Pros

      hybrid, very good benefits, mostly good work life balance

      Cons

      on call sucks so bad, more flexible work from home schedule would be nice

      avatar
      Sentry Response
      2d
      We appreciate your feedback and review. We’re glad to hear our benefits and hybrid work model are something you enjoy. On-call work is essential to supporting our teams, and we understand the value that our Developers bring to the organization. The hybrid work model is also essential to Sentry’s culture, as it allows for balance and collaboration each week. Javier Sotelo – Senior Director of Talent
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