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      Sentry

      Engaged employer

      Sentry reviews

      Nice work environment - Customer Service Representative Sentry Employee Review

      4.0
      Mar 11, 2022
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Worked at Sentry for over a year and work was comfortable

      Cons

      Work can get repetitive and customers calling in can be rude

      avatar
      Sentry Response
      4y
      Our customer service representatives play an important role in maintaining strong relationships with our customers. I understand some conversations can be challenging so I appreciate our teams’ hard work. Thank you for sharing your feedback with us. Elisha Robinson – Chief Customer Service Operations Officer

      Explore other reviews about Sentry

      5.0
      Apr 30, 2026
      Software developer
      Recommend
      CEO approval
      Business outlook

      Pros

      work life balance is great

      Cons

      pay is below national average

      avatar
      Sentry Response
      3d
      Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
      4.0
      May 22, 2026
      Software developer
      Recommend
      CEO approval
      Business outlook

      Pros

      hybrid, very good benefits, mostly good work life balance

      Cons

      on call sucks so bad, more flexible work from home schedule would be nice

      avatar
      Sentry Response
      3d
      We appreciate your feedback and review. We’re glad to hear our benefits and hybrid work model are something you enjoy. On-call work is essential to supporting our teams, and we understand the value that our Developers bring to the organization. The hybrid work model is also essential to Sentry’s culture, as it allows for balance and collaboration each week. Javier Sotelo – Senior Director of Talent
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