Nice company. Claims isn't for everyone. - Workers' Comp Claims Representative I Sentry Employee Review

3.0
Feb 18, 2022
Recommend
CEO approval
Business outlook

Pros

Hybrid work schedule. Supportive coworkers. Nice benefits.

Cons

Claims adjusting is not for every personality.

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Sentry Response
4y
Thank you for your feedback. It’s great to hear your positive thoughts about the new hybrid work model, your team, and the benefits package. I agree that claims adjusting isn’t for everyone. If you’re enjoying it, great. If not, I encourage you to talk with your manager about other opportunities within the company. I do recognize claims workloads have been a bit unpredictable recently due to shifting COVID-19 protocols. Please know we’re continually monitoring our staffing levels and doing what we can to help everyone maintain normal workloads. Reach out to your manager with any additional questions or concerns. Michele Dufresne – Chief Claims Officer

Explore other reviews about Sentry

5.0
Apr 30, 2026
Recommend
CEO approval
Business outlook

Pros

work life balance is great

Cons

pay is below national average

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Sentry Response
3d
Thank you for your feedback! We’re pleased to hear you’re experiencing a great work-life balance in your role. We continuously monitor market trends to help ensure we offer a competitive compensation package, including base pay, annual bonus opportunities, and comprehensive benefits. Javier Sotelo – Senior Director of Talent
4.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

hybrid, very good benefits, mostly good work life balance

Cons

on call sucks so bad, more flexible work from home schedule would be nice

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Sentry Response
3d
We appreciate your feedback and review. We’re glad to hear our benefits and hybrid work model are something you enjoy. On-call work is essential to supporting our teams, and we understand the value that our Developers bring to the organization. The hybrid work model is also essential to Sentry’s culture, as it allows for balance and collaboration each week. Javier Sotelo – Senior Director of Talent
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