Jan 20, 2022
Sentry Response
4yThanks for taking the time to leave a review for us. It’s great to know you enjoyed the team you worked with. I recognize claims volume can vary greatly, and that has been especially true over the past two years, as we manage changing pandemic protocols. We consistently monitor claims volume to ensure we have an appropriate workforce to handle them and we’re actively recruiting claims representatives to stabilize our workloads. I encourage any associate who feels their feedback isn’t being heard by their manager to reach out to their HR representative or next level leader.
Michele Dufresne – Chief Claims Officer