Customer service - Anonymous employee Sentry Employee Review

Thank you for leaving us a review. I encourage you to share more details about the cons you listed with your manager. Our customer service group is our first point of contact for customers, and we recognize the amount of calls they receive. We’re actively working to increase bandwidth in our team to create a great work experience for associates like you and excellent customer service for our customers. We’d like to continue to discuss your concerns—please connect with your manager or directly with me to continue the conversation. Thanks again for sharing your feedback. Elisha Robinson – Chief Customer Service Operations Officer